Welcome to MentorBee. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile applications (the “Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and profile picture.
- Learning & Account Details: student and parent account credentials, enrollment data, attendance, exam submissions, and mentor interaction records.
- Usage Data: app usage metrics, learning progress, crash logs, and performance analytics.
- Device Information: device type, operating system version, and device identifiers used for push notifications.
2. How We Use Information
We use the collected information to:
- Deliver and enhance MentorBee courses, live interactive classes, descriptive exams, and mentorship programs
- Support parent oversight, student academic tracking, and mentor evaluations
- Send essential course updates, timetable notifications, and study reminders
- Analyze learning trends and improve platform performance
- Respond to user questions and technical support requests
- Comply with applicable legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share necessary data with trusted service providers strictly for infrastructure, cloud hosting, secure payment processing, messaging/SMS, and analytics under strict confidentiality obligations.
4. Data Retention
Your data is retained only for as long as necessary to fulfill the educational purposes outlined in this policy or as required by applicable laws and regulations.
5. Your Rights
You have the right to access, update, or request deletion of your personal data (subject to applicable law). To make such a request, please contact our support team using the details below.
6. Student and Children's Privacy
MentorBee is an educational learning platform designed for students, with active involvement from parents and guardians. Where a student account is linked to a parent account, the parent or guardian can supervise learning activities and performance. We process student information solely to provide learning services and parent-supervised educational features.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or data handling practices, contact us:
- Platform: MentorBee
- Address: Kerala, India
8. Changes to This Policy
MentorBee may update this Privacy Policy periodically to reflect changes in our Services or regulatory requirements. Please review this page periodically. Continued use of our website or mobile applications following any updates constitutes acceptance of the revised policy.